Refund policy

Last updated: June 1, 2025

At Mike's Card Shop, we want you to be satisfied with your purchase. This policy explains how to return an item and how refunds are processed.

Returns

Return Window

  • Items may be returned within 90 days of delivery.

Return Conditions

  • Items must be unused and in original condition, including all original packaging, sleeves, toploaders, tags, and accessories.
  • Sealed trading card products (boxes, packs, blasters) must be unopened and factory-sealed.
  • Single cards must be returned in the same condition they were received.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

  • Opened or resealed card packs, boxes, or cases (sealed products lose eligibility once opened).
  • Gift cards.
  • Items damaged by the customer after delivery.

How to Start a Return

  1. Email us at contact@mikescardsshop.shop with your order number and reason for return.
  2. We will confirm your return and provide return instructions.
  3. Ship the item to: Mike's Card Shop, 466 Nashua Rd, Dracut, MA 01826, United States.

Return Shipping Costs

  • Return shipping is paid by the customer unless the item was defective or incorrect (in that case, we cover return shipping).

Refunds

  • Refunds are processed within 7 days of receiving and inspecting your returned item.
  • Refunds are issued to the original payment method used for the purchase.
  • Depending on your bank, it may take an additional 3–5 business days for the refund to appear on your statement.
  • Original shipping charges are non-refundable, unless the item was defective or shipped incorrectly.
  • Items returned damaged, opened, or missing components may be subject to a partial refund or refusal.

Contact

For return or refund questions, contact us at:
📧 contact@mikescardsshop.shop | 📞 (636) 538-2017