Refund policy
Last Updated: August 9, 2022
At Mike’s Card Shop, we value customer satisfaction and aim to make returns transparent and straightforward.
90-Day Return Window
You may request a return within 90 days after receiving your order.
To qualify for a change-of-mind return, products must be in their original condition, unused, and accompanied by their original packaging and accessories, where applicable.
Proof of purchase is required.
Trading Cards and Sealed Products
Sealed collectible products, trading card packs, and boxes generally must remain unopened and in their original condition for change-of-mind returns.
This requirement does not restrict rights relating to defective, damaged, or incorrectly supplied goods.
Free Returns
We provide free return shipping for eligible returns within the United States.
Please contact our customer service team before sending back an item. We will provide the appropriate return instructions and a prepaid label when applicable.
Do not send returns to our business address unless we specifically confirm that it is the authorized return destination.
How to Request a Return
-
Email Contact@mikescardsshop.shop.
-
Include your order number and the item you wish to return.
-
Explain the reason for the return.
-
Include photographs if the product is damaged, defective, or incorrect.
-
Follow the return instructions provided by our team.
Damaged, Defective, or Incorrect Items
If you receive an incorrect or damaged product, contact us promptly. We will review the issue and offer an appropriate remedy, including a replacement or refund where required.
Refunds
Once your return has been received and inspected, we will notify you of the outcome.
Approved refunds are issued to the original payment method.
Funds normally appear in your payment account within 6–7 business days after the refund is issued, depending on your financial institution.
Order Cancellations
Customers may request cancellation before dispatch. If an order has already shipped, please follow the applicable return process after delivery.
Exchanges
Exchanges depend on product availability. If a replacement is unavailable, an eligible refund may be offered.
Contact Us
Mike’s Card Shop
466 Nashua Rd
Dracut, MA 01826
United States
Email: Contact@mikescardsshop.shop
Website: https://mikescardsshop.shop