FAQs
Last Updated: August 9, 2022
What products does Mike’s Card Shop sell?
We offer trading cards, collectibles, and related accessories. Product availability is displayed on our website.
Where is your business located?
Our business address is:
466 Nashua Rd
Dracut, MA 01826
United States
Do you offer free shipping?
Yes. We offer FREE standard shipping within the United States.
How long does processing take?
Orders are typically processed within 1 business day after payment confirmation.
How long does delivery take?
Standard shipping transit takes approximately 6–7 business days.
Including order handling, the total estimated delivery time is 7–8 business days.
Do weekends and holidays count?
No. Our processing and shipping estimates are expressed in business days and exclude weekends and public holidays.
Can I track my order?
Tracking information is provided by email when available after shipment.
What is your return policy?
We accept eligible returns within 90 days after delivery.
Are returns free?
Yes. Eligible US returns include free return shipping.
Contact us before sending an item back so we can provide the appropriate return instructions.
Can I return opened trading card packs?
Sealed trading card products generally must remain unopened for change-of-mind returns.
Damaged, defective, or incorrectly supplied goods are handled according to applicable consumer protection requirements.
How long does a refund take?
Approved refunds are issued to the original payment method.
Funds typically appear within 6–7 business days after the refund is issued.
Can I cancel my order?
You can request cancellation before shipment.
After dispatch, the applicable return process may be required.
What happens if an item arrives damaged?
Contact us with your order number and photographs of the damaged item.
We will review your request and offer an appropriate resolution.
How can I contact customer service?
Email: Contact@mikescardsshop.shop
Website: https://mikescardsshop.shop