Authenticity & Product Information Policy

Last Updated: August 9, 2022

At Mike’s Card Shop, we believe customers should receive accurate and transparent information about the products they purchase.

Product Descriptions

We aim to provide clear descriptions of our trading cards, collectibles, and accessories.

Individual product listings should identify relevant details, such as:

  • Product name and brand, where applicable.

  • Product condition.

  • Product edition or release.

  • Included components and quantities.

  • Packaging or factory-seal status.

  • Relevant features and specifications.

Product Authenticity

Products described as genuine or officially licensed must meet those descriptions.

Any custom-made, third-party, reproduction, or other non-original products must be clearly identified in their listings.

We do not represent unauthorized reproductions as genuine branded merchandise.

New and Used Products

Product condition is disclosed in the applicable listing.

Items described as new should be unused and supplied in the condition stated in the product description.

Previously owned products, if offered, should be clearly identified as such.

Factory-Sealed Products

Products advertised as factory sealed must have their original factory seals intact.

We do not describe products as factory sealed unless that condition has been verified.

Images and Product Representation

Product images should accurately represent the item being sold.

Illustrative images, digital mockups, and packaging concepts must not mislead customers about the product they will receive.

Any material differences should be clearly disclosed.

Product Availability

Product availability may change. We aim to keep stock information updated.

If an ordered item becomes unavailable, we will contact the customer and provide an appropriate resolution, including a refund where applicable.

Incorrect or Misrepresented Products

If an item does not match its description, please contact our support team with your order number and supporting information.

We will review the situation and provide an appropriate remedy under our Return & Refund Policy and applicable law.

Customer Support

Mike’s Card Shop

466 Nashua Rd
Dracut, MA 01826
United States

Email: Contact@mikescardsshop.shop

Website: https://mikescardsshop.shop